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Support

Taking the hassle out of maths on the job site shouldn't be a hassle. Our team is here to help!

Frequently Asked Questions

  • Who is Chippy Tools for?

    The app is ideal for Architects, Builders, Carpenters, Constructions Workers, Contractor, Designers, DIY Enthusiasts, Engineers, Tradesmen and Woodworkers of all types and anyone looking to make common construction calculations, with speed, ease and accuracy. Chippy Tools can save you time and money, by reducing errors on site. It is a great tool for anyone who is looking to make common construction calculations, with speed, ease and accuracy.

  • Why Chippy Tools?

    At Chippy Tools our mission is to rethink what a best in class application for carpenters looks like. We are striving to develop a sustainable business model so that we can continue to add new calculations and save you time and money.

  • What features do I get for free?

    The free version of Chippy Tools includes the following features:

    • Baluster spacing calculator
    • Support for millimetres, feet and inches.
    • User friendly easy to use application.
  • What features do I need to pay for?

    The paid version of Chippy Tools includes the following features:

    • Check square calculator
    • Concrete quantities calculator
    • Dumpy level calculator
    • Equal spacing calculator
    • Rake wall calculator
    • Running Calculations
    • Stair Calculator
    • Triangle Calculator
  • Do you offer an apprentice discount?

    Yes. We offer a significant apprentice discount on our yearly subscription. To receive this offer you will need to get in touch with our team providing some evidence that you are an apprentice. Our team will then provide you with a promotional code that will activate your apprentice discount.


    At this stage the discount will only be valid for one year - that is how the App Store works. This said we are more than happy to provide up to 4 years of discounts to apprentices. This process is currently manual and you will just need to get in touch with us a few weeks before your subscription renews to get additional discounts.


    Discounts are staggered based on how many years through your apprenticeship you are.


    *All discounts are provided at our discretion. This promotional offer may be removed at any time.*

  • Is there a version of Chippy Tools for Android?

    Yes. Simply Search Chippy Tools on the play store

    Download on Google Play
  • How do I cancel a subscription to Chippy Tools?

    We are sorry to hear that you are looking to cancel your subscription to Chippy Tools. We value your feedback and would like to hear why you are looking to cancel. For More information on how to contact our team please see our contact page.


    Canceling For Financial Reasons

    If you are looking to cancel due to financial pressures, please reach out to our team with some details. At their discretion our support team are able to issue discounts. The best way to contact our team is through the app as this will provide us details of your subscription automatically. Alternative contact methods can be found on our contact page.

  • How do I cancel a Chippy Tools subscription on Android?

    Important: When you uninstall the app, your subscription won't cancel.


    Cancel a subscription on play.google.com


    1. On your computer, go to subscriptions in Google Play.
    2. For the subscription you want to cancel, click Manage. 
    3. Click Cancel subscription.
    4. Within the confirmation pop-up, select a reason.
    5. Click Continue.

    For more information visit Google Play Help

  • How do I cancel a Chippy Tools subscription on iPhone?

    1. Open your device’s Settings app and tap on your name at the top.
    2. Tap "Subscriptions." (If you don’t see "Subscriptions," tap "iTunes & App Store" instead. Then tap your Apple ID, view your Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
    3. Find and select the subscription you wish to cancel.
    4. Tap "Cancel Subscription." If you don’t see this option, the subscription has already been cancelled.

    Please keep in mind that uninstalling the app will not cancel your subscription. In addition, according to our policy and those of the App Store, canceling a subscription will stop the charge at the next billing cycle. You will continue to have access to the premium features until the end of your current billing period.

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