Frequently Asked Questions
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- Who is Chippy Tools for?
- The app is ideal for Architects, Builders, Carpenters, Constructions Workers, Contractor, Designers, DIY Enthusiasts, Engineers, Tradesmen and Woodworkers of all types and anyone looking to make common construction calculations, with speed, ease and accuracy. Chippy Tools can save you time and money, by reducing errors on site. It is a great tool for anyone who is looking to make common construction calculations, with speed, ease and accuracy.
- Why Chippy Tools?
- At Chippy Tools our mission is to rethink what a best in class application for carpenters looks like. We are striving to develop a sustainable business model so that we can continue to add new calculations and save you time and money.
- What features do I get for free?
- The free version of Chippy Tools includes the following features:
- Baluster spacing calculator
- Support for millimetres, feet and inches.
- User friendly easy to use application.
- What features do I need to pay for?
- The paid version of Chippy Tools includes the following features:
- Check square calculator
- Concrete quantities calculator
- Dumpy level calculator
- Equal spacing calculator
- Rake wall calculator
- Running Calculations
- Stair Calculator
- Triangle Calculator
- Is the app available for both iOS and Android?
- Yes, Chippy Tools is available for both iOS and Android devices. You can download it from the App Store or Google Play Store.
- Does the app work with both Metric and Imperial measurements?
- Yes. You can seamlessly switch between metric (e.g., millimetres) and imperial (e.g., feet, inches, and fractions of an inch) units to suit your project's requirements.
- How do I upgrade to Chippy Tools Pro?
- ou can upgrade to the Pro version directly within the app. Simply download the free app from the App Store or Google Play Store, and you will find options to subscribe to Chippy Tools Pro to unlock all the premium features.
- Is Chippy Tools Pro a subscription or a one-time purchase?
- We offer flexible options to suit every user. You can choose from a monthly or annual subscription to get access to all Pro features and future updates. We also offer a one-time purchase option for lifetime access. Please check the app for the most current pricing in your region.
- If I buy a new phone, do I need to purchase the app again?
- No. Your purchase of Chippy Tools Pro is linked to your Apple ID or Google Account. As long as you are signed in with the same account you used to make the purchase, you can simply re-download the app on your new device and restore your purchase to regain access to all Pro features at no extra cost.
- Can I use one subscription across both my iPhone and Android device?
- Subscriptions are managed by the Apple App Store and Google Play Store respectively, and they do not currently allow for cross-platform licensing. You would need a separate subscription for each operating system.
- Are there differences in features between the iOS and Android versions?
- Yes, from time to time new features may be released on iOS before they are available on Android. Our development roadmap is heavily guided by feedback and where the majority of our users are active, which is currently the iOS platform.
However, our goal is to bring the most valuable features to our Android community. The best way you can help us prioritize what to work on next is by telling us what you need. If you're using Android and want a specific feature, please send us a message. Your feedback is essential in helping us decide what to build next for you. - Are my calculations and data saved in the cloud?
- No. To protect your privacy and ensure the app works offline, all your calculation data is stored locally on your device. We do not upload or store your project data on any servers.
- I have an idea for a new calculator or feature. How can I suggest it?
- We love hearing from our users! The best tools are built with feedback from the people who use them every day. Please send your suggestions to us via the contact form on our Contact Us page or even better through the app.
- How can I get support if I have questions or issues with the app?
- We're sorry to hear you're experiencing trouble. Please contact our support team at from within the app. We'll get back to you as soon as possible to help resolve the issue.
- I paid for Pro, but my premium features are locked. What should I do?
- This can sometimes happen after an app update or when installing the app on a new device. Don't worry, there is a simple fix! Look for a 'Restore Purchase' or 'Restore' button on the Chippy Tools Pro upgrade or settings screens within the app. Tapping this will communicate with the App Store or Google Play to verify your previous purchase and unlock your features, at no extra charge.
- How accurate are the calculations?
- Our calculations are built on standard, industry-accepted mathematical formulas. We have tested them extensively to ensure they are highly accurate for on-site use. However, you should always double-check critical measurements and adhere to local building codes and standards as a best practice. The app is a tool to assist your professional judgment, not replace it.
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